Shrub respects your privacy and is committed to protecting your personal information.
Information We Collect
When you place an order or contact us, we may collect personal information such as:
- your name
- email address
- shipping and billing address
- order details
This information is collected only for the purpose of fulfilling your order and communicating with you.
How Your Information Is Used
Your information is used to:
- process and ship orders
- provide order updates and customer support
- comply with legal or postal requirements
We do not sell, rent, or trade your personal information.
Payments
All payments are processed securely through third-party payment providers (such as Stripe or PayPal).
Shrub does not store or have access to your full payment details.
Third-Party Services
Shrub uses third-party services to operate our online store, including:
- Big Cartel (e-commerce platform)
- Payment processors
- Postal and shipping services
These services only receive the information necessary to perform their functions.
Cookies
Our website may use cookies through the e-commerce platform to enable basic site functionality and improve your browsing experience.
You can disable cookies through your browser settings if you prefer.
Data Retention
We retain personal information only for as long as necessary to fulfill orders, provide support, and meet legal or accounting requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us, subject to applicable laws and operational requirements.
Changes to This Policy
Shrub may update this Privacy Policy from time to time.
Any changes will be reflected on this page.
Contact
If you have any questions about this Privacy Policy, please contact us before placing an order.
By using this website, you consent to the collection and use of information as outlined above.